My husband ordered a nugget ice maker because a friend of ours got one and had a 40% off code for social media followers. We decided to order, 40% off code wasn’t giving the full 40% off. Ordered anyway because we wanted one. 10 days goes by after order confirmation and we hadn’t gotten a shipping confirmation. Called and they asked for order number but then proceeded to ask what we ordered? How are you unaware of what we ordered when you have the order number. Told us we would receive shipping confirmation within 24 hours. We did but it only said label created for three days. Then UPS put a delay on it because they hadn’t received the item. Called again and now they want our address? Is that not on the order sheet? How was a shipping label created if you don’t have the address? More of a hassle than it’s worth to order from this company. Two more days and it will have been 3 weeks since ordering. Of course they had no problem taking the +$400 out of our account immediately.

I absolutely love the ice this machine makes but the entire time it runs It has an awful loud screeching noise and it does not stop. We cannot stand to have the ice maker on when we are anywhere in the house. Very disappointing. This is our second ice maker by Gevi. The first one got recalled, and this one we cannot use because of the screeching noise.

So far we love your new ice maker. The only reason I am not giving 5/5 is because I think the inside of the ice maker with the viewing window needs a light.

Don't buy for this company! When you ice maker breaks, they give you the run around to help. Now there is a safety recall and they are giving the run around again!!! Go with a different company!

Don't buy for this company! When you ice maker breaks, they give you the run around to help. Now there is a safety recall and they are giving the run around again!!! Go with a different company!